I still can't believe it but we received confirmation this afternoon. We have been robbed. Our money is nowhere to be found. We currently try to find out what happened and how it happened.
What we know is that the data needed for this "robbery" was saved in the database for our new website. There we deposited the passwords and keys which we needed for the automatic payouts and apparently that was the weak spot.
It appears that whoever did this waited for the right moment since our account balance on Perfectmoney was never as high as now. Via an API payment, the account was emptied.
We saved all the new data in the database of the new site and we thought they were secure there, because of an encryption.
Furthermore, we incorporated an automated safeguard for the wallets of our bet placers, which should act as a security for their credit card payments. This connection was hacked too and the money stolen. This equals to about 85% of all the money we had in usage.
Of course we knew that such an amount of money would be a magnet for hackers. A few people had access to our database and no firewall was yet installed because we were still testing things out. Furthermore, no outsider knew which IP address or server we were using.
Everyone in our team is currently shocked.
But with one consent we decided that this won't be the end. On the contrary we will learn from this mistake and come back stronger.
Naturally no one should receive any damage because we plan to make up for any true losses - partly because we want to prove that we are not the "bad guys", which rumor already has.
In a few days we will know more about how we are going to tackle this enormous challenge.
Today at noon we received all the money which would be used for payouts on our PM accounts (directly from our bank accounts in Hong Kong). We hat 5 accounts for payouts in total. One for small, moderate, large and very large payouts respectively and one for new deposits to transfer to other users.
Because the data of the 4 accounts are stored on the new servers, we assume someone took advantage of the chaos or waited until enough money in on there because they knew we had to pay out 3 weeks simultaneously.
Maybe even an employee of one of the involved companies gave someone a clue that a lot of money is on those accounts.
Unfortunately Perfectmoney does not cooperate, even if it's about big sums, but we already know that.
A few possibilities were discussed during a brainstorming today.
It doesn't matter which solution we'll find, we'll reduce our own shares so we can repair the damage faster.
The total losses equate to nearly 1 million USD which we'll have to earn back so no one has to leave with a loss. To accomplish that we have to work for months, maybe even for one or two years.
It is going to be a difficult task which we'll have to solve. Mostly because we have to start fresh from the beginning.
Currently we try to collect all the remaining money on our bank accounts which we recently set up in Hong Kong. There the money is at least safe from hackers but we don't trust banks either because we had our accounts frozen in the past which would make us completely incapable of any action. As soon as we recovered everything we will reactivate our network.
We know that this news is pretty disastrous for many users but under no circumstances have we every thought something like this may happen. Least of all because we did everything to become more secure. A lot of people earned loads of money with Betshare but there are a few which haven't even made profit yet. Those are the ones we want to and will help at first.
Therefore we have to precisely determine who that is and how much money we have to bring together.
I want to emphasize that we are by law not obligated to do that but because we have morals and integrity we have to at least make up for any true net losses for any user.
It would be enough if everyone who made profit would hand over a quarter of the net profit. The whole situation would be solved in less than a day (but this is more or less utopia).
Please do not send us e-mails because we'll probably receive more than we can ever respond to.
We will inform via this blog. We do read the comments and answer those generally.
Just let us work on this problem and we will find a solution which works for everybody. Like always.
It's a fact that if we overcome all the damage and people think of us normally again, only then we will do a fresh start and use everything we've learned so far to do it better.
This is our goal.
Many will be angry at us and we understand that but please let us prove that we stick to our system and that we are the good guys.
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