Freitag, 29. April 2016

Procedure

Procedure

1. As soon as we reverse the overbooking, we will book the next return.
2. Two returns will be available for everyone
3. These can be reinvested or paid out, the money will be available later today. It is quite a big sum. Because the average of the payouts has increased, we had to remove more money from the cycle than before. (Which will cost us about one or two days, so it's no tragedy.)
4. When all payouts are done and the database is relieved, we will shut down the current website, transfer the database to the new server and activate the new site. At first for only 5% of all users who should check the site for functionality.
5. If we receive positive feedback, the site will be activated for the remaining users.

This means shares are only available to buy until around Wednesday or Thursday next week.

We are sorry for the current circumstances, we never thought that we would have such a problem right before the transfer. We know that problems occur frequently but we will solve everything eventually.

Donnerstag, 28. April 2016

New return

Even though we booked the returns double we have to try once again to book the return in.

We believe to have found the bug so we will start with the distribution now.
If an error occurs, please don't send an email, we see it and are keeping an eye on it.

Mittwoch, 27. April 2016

Update

Two tests were already done but unfortunately the user accounts got mixed up. They want to find out why that happend and then we will start the third try.

We can't look over their shoulders but only wait for further updates.

Dienstag, 26. April 2016

Update

Good morning everyone,

as we were assured in the next few hours should a program be finished that withdraws the overpaid amounts simply from the credit.

Anyone who has then paid out, has a minus on the account.
(Please, don't request a payout until we announce it on the blog)
Anyone who has reinvested also has a minus.

Nearly all shares are sold which are still here. There are only 5500 shares left and we will add on to 10.000 for the rest of the week.
First we have to adjust everything then we stop. Unfortunately we can't verify every single case and that's why we add on once again outside of the range.

When on your account the overpaid amounts are charged off we make a short verification and then give the payments free. This process then takes place completely without verification so that we finish the payments quickly. BEFORE the new return can be booked.

Chaos is probably the right word for that. But we have mastered worse and taken on bigger obstacles.
The new website has still some weak points but we go into the matter.

As compensation for the inconveniences we will sell the last 10.000 share again for 52$ and pay the difference form our own pocket. Additionally we will do without our portion so that the profits will be 2-3% higher that usually.

We hope that compensates for the waiting time and troubles.

Montag, 25. April 2016

Payments

Please take back all payments and wait until they are authorised.
We have to be completely on zero, we can't have any payment be open. Many have taken back the payment and promptly initiated again.

It would be nice to have a bit of help here because we want to finish the payments before the next profit distribution.

Sonntag, 24. April 2016

Support

We can't maintain support at the moment because everyone is writing to us that they got fourfold of their bookings.
We have to wait until everyone notices that they shouldn't write us any mails and then everyone should please make another support request.

Once more to all, please read the blog first. Otherwise it causes a chaos in our Support department.

We know that our system has made a multiple booking and we are waiting for the database expert who will fix that problem. It lies beyond our control.


Having said this, we have those problems only because we have to adjust both databases. We are working with another database, a better and more expensive database than before.

We had to tinker a lot so that the transition will then go smoothly. On top of that we were suffering from DDOS attacks. But we were able to fend off those until now.

We are testing at the moment the security of the automatic payouts with Bitcoin and Perfectmoney because those are absolutely necessary so that everything is even manageable.

We know that in the future all users will pay out all the money. Most times there is no reinvestment. Manually that is a tad big task and that's why every keystroke must be done correctly.

Frank